The CV Update for RUSSELL WARDELL

COMPUTING ENVIRONMENT - IBM Mainframe MVS/ESA, JES2, CICS, ASSEMBLER, PL/1, TSO/PDF, ROSCOE, Librarian, IDEAL/DATACOM, DataQuery, VSAM, INFOMAN, EXPERT/ADVISOR,RMS.

RUSSELL WARDELL - CURRICULUM VITAE UPDATE - 14 February 1999

CLIENT - F I Group at South Wales Electricity, Cardiff, Wales. (SWALEC - now known as Hyder plc).

The outsourced 'Business as Usual' Systems Support Section of the newly privatised area electricity distributor.

ROLE - Analyst / Programmer.

APPLICATIONS - Quarterly Billing System, Direct Debits Automation, Consumer Information System.

EXPERIENCE

Modifying a PL/1 program to meet the redesigned Code of Practice Letter, advising of the technical faults in the new design, and assisting the user in the second redesign.

Modifying the Quarterly Billing System to correct a known error. This entailed modifying and testing a large assembler batch program.

Modifying Consumer Information System to eliminate incurring penalty the payments if appointments were arranged on completed jobs. Some 8 CICS/Assembler programs were affected, together with a number of BMS maps.

Taking over a partially written Direct Debits Automation sub-system, which is required to accept electronically, a file of DDR mandate changes and apply them to the IDEAL/DATACOM database. Coordinating the efforts of the DDR Section, the Telecomms Operations Section as well as the electronic banking arm of SWALEC's bankers, was also required.

Providing rota cover for early and late periods to meet FI Group's commitment to maintain site presence from 08:00 to 18:00, Mondays to Fridays. INFOMAN and EXPERT/ADVISOR (and later RMS) were used for problem notification and management.

Attended a half-day seminar on the Electricity Supply Deregulation.

Updating a number of PL/1 and Assembler programs for the deregulation project, including the program documentation.

Massaging the existing software to support a campaign to encourage customers to pay by direct debits.

REFERENCE - Telephone references are available, but for privacy reasons, please email us at drivekey@lineone.net in the first instance.

Diners Club

RUSSELL WARDELL - CURRICULUM VITAE UPDATE - 14 February 1999

April 1994 - August 1996

CLIENT - Readers Digest UK, Swindon, England

The Systems Support Department of the international marketers of books and other media.

ROLE - Analyst / Programmer (Assembler) in the Systems Support Group

COMPUTING ENVIRONMENT - IBM Mainframe with Siemens, SET and NIPSON high speed laser page printers, MVS/ESA, JES2, ASSEMBLER, PL/1, TSO/PDF, REXX, Dialog, File-Aid, Librarian/CCF, ENDEVOR, COMPAREX, VPS, CONNECT:DIRECT (NDM).

APPLICATIONS - The Output System for personalised printing of mailing and other marketing communications.

EXPERIENCE

Responsible for maintaining and supporting the existing largely Assembler written Output Personalisation System. The system consists of a number of PL/1 driver routines and 77 Assembler modules; it's overall function is to produce the highly personalised output which is a characteristic of the client, in a format for output via high speed laser page printers. It runs as part of regular promotions, and also as part of the business critical Billing System. Specific responsibilities included:

Developing an understanding of the system after a minimal handover period.
Providing a troubleshooting service to the user department. There are always many features which either do not function correctly or when used in a newly innovative way, require modifying.
An 'on-call' service, which includes responding to urgent requests by mobile phone, and PC/modem link from home, particularly where the Billing System was involved
Adding enhancements such as specialised barcode printing facilities, and a new method of showing the prize draw numbers.
Modifying and integrating the Output System in the changeover to partitioned datasets from LIBRARIAN.
Integrating the system with new Nipson and Siemens high speed laser printers.
Adding a feature to allow the user to produce a single record of personalised data per customer.
Using CONNECT:DIRECT and REXX. a feature was added to transmit the output to a printshop network containing a back-end page layout processor (PReS).

REFERENCE - Telephone references are available, but for privacy reasons, please email us at drivekey@lineone.net in the first instance.

NATWEST

SWALEC

Readers Digest

YCA

Thamesdown

Craig

West Dorset

Diners Club

RUSSELL WARDELL - CURRICULUM VITAE UPDATE - 14 February 1999

April - December 1993

CLIENT - Yeovil Constituency Conservative Association, Somerset, England

ROLE - Computer Assistant

COMPUTING ENVIRONMENT - IBM PC Clone, C-Itoh Page Printer with graphics option, WINDOWS, ALDUS-PAGEMAKER, WORDSTAR

APPLICATIONS - Propaganda Production. Membership System. Electoral Roll System.

EXPERIENCE

Design and composition of customised documents, leaflets and letters for use during elections and as press releases. The composition of these documents included shaping and sizing logos, as well as the statutory imprint.
Technical support for the Membership and Electoral Roll systems was also provided.
Additionally, the twin abilities to think on one's feet and rapid situation assessment were honed considerably.
This was a part-time private venture.

REFERENCE - Telephone references are available, but for privacy reasons, please email us at drivekey@lineone.net in the first instance.

NATWEST

SWALEC

Readers Digest

YCA

Thamesdown

Craig

West Dorset

Diners Club

RUSSELL WARDELL - CURRICULUM VITAE UPDATE - 14 February 1999

May 1992 - March 1993

CLIENT - Thamesdown Borough Council, Swindon, England

The Information Systems & Technology Department of the second tier local government authority administering the central-southern English borough.

ROLE - Analyst / Programmer.

COMPUTING ENVIRONMENT - IBM 9121 / 260 with IBM 3827 laser page printer, MVS/ESA, JES3, PL/1, COBOL, TSO/PDF, CICS, VSAM, File-Aid. IBM PS/2, MSDOS, Display Writer 4, PC/3270.

APPLICATIONS -

CMG's Community Charge and National Non-domestic Rates Package.
CMG's Council Tax Benefit Package.

EXPERIENCE - Responsible for maintaining and supporting the existing CMG supplied multiple VSAM Community Charge and Non-Domestic Rates system, while the permanent staff designed and implemented the new Council Tax system. Specific responsibilities included:

Analysis, design, programming, testing and implementing to meet the ad hoc requirements for recovery information, incorporating the Benefits System data as required.
Testing and applying new releases of the proprietary software in close liaison with the user and Computer Operations. This included modifications due to national budget changes.
Managing the Business rates amendment billing, annual billing for 1993-94, and annual rollover of the combined system.
Liaison with CMG as required.

Responsible also for supporting the testing and implementation of the Council Tax Benefits system to maintain a set schedule during absence of permanent staff.

REFERENCE - Telephone references are available, but for privacy reasons, please email us at drivekey@lineone.net in the first instance.

NATWEST

SWALEC

Readers Digest

YCA

Thamesdown

Craig

West Dorset

Diners Club

RUSSELL WARDELL - CURRICULUM VITAE UPDATE - 14 February 1999

July 1991

CLIENT - Craig Associates, Chard, England

A provider of translation and other language services.

ROLE - Installer

COMPUTING ENVIRONMENT - IBM PC Compatible, HP 500 Inkjet Printer.

EXPERIENCE - This was a short term project to install and test newly delivered hardware and software, together with the necessary tailoring.

February 1990 - April 1991

CLIENT - West Dorset Health Authority, Dorchester, Dorset, England

The Community Hospitals & Services Unit of this branch of the British National Health Service.

ROLE - Consultant.

COMPUTING ENVIRONMENT - IBM PC Compatible, MSDOS 3.3, dBASE III+, dBASE IV, various PC-based tools.

APPLICATIONS - Continence Database System.

EXPERIENCE - The task was to modify an existing Continence Database System, (made available by another Health Authority), to meet the requirements of West Dorset Continence Advisory Service.

This entailed enlarging the dBASE III design and therefore upgrading it to dBASE IV, as well as ensuring the correct operation of the supporting screens, reports and menus.

A hardware specification was also prepared, to allow the authority's management to choose between procuring new equipment or utilising any surplus machines.

The project was a part-time private venture and was done on an offsite basis. With the appearance on the market of a dBASE IV package from another supplier, however, the project was put on ice.

NATWEST

SWALEC

Readers Digest

YCA

Thamesdown

Craig

West Dorset

Diners Club