1. The property, known as Le Moulin, St Denis Catus ( The Property ) is offered for holiday rental subject to confirmation by Mrs Elizabeth Tyzack ( The Owner ) to the Renter ( The Client ).
2. To reserve the Property, the Client should complete and sign the booking form and return it together with payment of the initial, non refundable deposit ( 30% of the total rent due ). Following receipt of the booking form and deposit, the Owner will send a Confirmation letter. This is the formal acceptance of the booking.
3. The balance of the rent together with the Refundable Breakage Deposit ( see clause 5. ) is payable not less than 8 weeks before the start of the rental period. If payment is not received by the due date, the Owner reserves the right to give notice in writing that the reservation is cancelled. The Client will remain liable to pay the balance of the rent unless the Owner is able to re-let the Property. In this event, Clause 6. of these Booking Conditions will apply. Reservations made within 8 weeks of the start of the rental period require full payment at the time of the booking.
4. Any chargeable expenses ( e.g. Central Heating or Logs) arising during the rental period should be settled in advance.
5. Refundable Breakage Deposit is required in case of for example, damage to the Property or its contents. For up to 2 weeks of rental a sum of £500 is required for 12 persons, thereafter, an additional £50 per person must be added. For periods in excess of 2 weeks an additional £100 per week will be required. However, the sum reserved in this Clause shall not limit the Clients liability to the Owner. The Owner will account to the Client for the Breakage Deposit and refund the balance within three weeks after the end of the rental period.
6. Subject to Clauses 2. and 3. above, in the event of a cancellation, refunds of amounts paid will be made if the owner is able to re-let the Property and any losses or expenditure incurred in so doing will be deducted from the refundable amount. The Client is strongly recommended to arrange a comprehensive travel insurance policy, including cancellation cover, and to have full cover of the party's personal belongings, public liability etc., since these are not covered by the Owner's insurance.
7. The rental period shall commence at 4.00 p.m. on the first day and finish at 10.00 am on the last day of the rental period. On the day of departure the clearing of linen from bedrooms will commence at 8.30 am. However, Clients may remain in the house until 10.00 am. The Owner shall not be obliged to offer the accommodation to the Client before the time stated and the Client shall not be entitled to remain in occupation after the time stated in this Clause.
8. The maximum number to reside in the Property must not exceed the number agreed at the time of booking unless the owner has given written permission. The Owner reserves the right to refuse admission if this condition is not observed.
9. The Client agrees to be a considerate tenant, to take good care of the Property and to leave it in a clean and tidy condition at the end of the rental period. Although a final clean is included in the price the Owner reserves the right to make a retention from the Refundable Breakage Deposit to cover additional cleaning costs if the Client leaves the Property in an unacceptable condition. The Client also agrees not to act in any way which would cause disturbance to those resident in neighbouring properties.
10. The Client shall report to the Owner's Representative without delay any defects in the property or breakdown in the equipment, plant, machinery or appliances in the Property, garden or swimming pool and arrangements for repair and/or replacement will be made as soon as possible.
11. The Owner shall not be liable to the Client:- (a.) for any temporary defect or stoppage in the supply of public services to the Property (eg. Electricity, Broadband, Telephone) nor in respect of any equipment, plant, machinery or appliance in the Property, garden or swimming pool. (b.) for any loss, damage or injury which is the result of adverse weather conditions, riot, war, strikes or other matters beyond the control of the owner. (c.) for any loss, damage or inconvenience caused to or suffered by the Client if the Property shall be destroyed or substantially damaged before the start of the rental period and in any such event, the Owner shall, within seven days of notification to the Client, refund to the Client all sums previously paid in respect of the rental period.
12. Under no circumstances shall the Owner's liability to the Client exceed the amount paid to the Owner for the rental period.
13. The use of the accommodation and amenities, such as swimming pool, barbecue, table-tennis, boules and other games is entirely at the Client's risk and no responsibility can be accepted by the Owner for injury or loss or damage to the Client or his visitors and their belongings.
14. The Owner has no wish to have dissatisfied Clients and considers it part of the contract to be given the opportunity to put right any complaints the Client may have. In the unlikely event that the Client needs to complain, he or she should contact the Owner so that she has the opportunity to settle any grievances during the Client's stay. The Owner cannot accept complaints made after the Client has returned home if she has not been given the opportunity to put matters right during the Client's stay. The Owner cannot accept responsibility for breakdown in the supply of water or electricity, nor of the swimming pool filtration system, but will make every effort to solve problems of this nature through the services of the Owner's Representative. If the Client abandons the Property before first informing the Owner, he or she will lose all rights to compensation.
15. Whilst every effort has been made to ensure that the representations contained in the Owner's leaflet and advertising matter are made in good faith, neither they nor any oral representations made by Representatives of the Owner will create liability on her behalf.
16. A supplement will be levied for numbers over 12 persons.
17. No pets of any kind are allowed on the Property.
18. All keys to the Property must be delivered up to the Owner or her Representative at the end of the rental period.
19. Central Heating will be charged on the basis of fuel used plus a service charge of 5%. Excluding the Christmas period.
20. The Commercial washing and drying facilities located on the ground floor in the locked laundry room are for the sole use of the Housekeeping team.
21. The Owners will visit and be on site from time to time to ensure that the property is maintained to a proper standard. Clients will be informed of such visits in advance. The owners have their own accomodation in a separate building on the estate.
22. This contract shall be governed by English law in every particular including formation and interpretation and shall be deemed to have been made in England. Any proceeding arising out of or in connection with contract may be brought in any court of competent jurisdiction in England.

These Booking Conditions and advertising literature supersede all previous issues. E&OE 01 September 2011