Editor’s Notes

Now Vista is here we are all scanning the reports on it. Is it better than XP? Is it worth upgrading?  With new PCs there probably won’t be a choice and that will fine as long as the printer etc. that you have at home have Vista drivers for them (Check the compatibility list on Microsoft.com).  As to upgrading an existing machine, the answer is probably to wait at least a bit longer.

 

MAC Codes

This is nothing to do with the Mac PC or with MAC universal identifier used by PCs for wireless connections.  This is the migration authority code issued by ISPs when you finally convince them you want to terminate their service and move to another adsl service provider.  The MAC code is essential if you want the changeover to run smoothly with minimum down time.  It gives BT the authority to disconnect your old service under instructions from your new service provider.  This has its advantages, take gas and electricity as an example, where people has their supplier changed without their permission.  The downside is that when an ISP goes bust you cannot get the code and even worse when they are taken over you may be forced into a high cost low quality service from the new ISP because it is easy to get or be without and adsl service for weeks or even months in order to change.  ISPs should issue the MAC code without question but faced with dwindling customers some are reluctant to so and Ofcom does not have the authority necessary to force them into a better response.  One ISP is even known to have a dedicated MAC team charged with accepting no more than 25% of requests to leave the service.  Please also note that although there are two types of adsl service, the BT wholesale service and the unbundled supplier service (LLU).  There is no technical reason you cannot change and MAC codes are effective but you can often be told you cannot change from one type to another as a way of putting you off trying to change.  As from Feb 14 Ofcom announced a tougher stance on ISPs failing to issue MAC codes, whether it makes any difference remains to be seen.

 

iTunes Error and a lot more

Using iTunes with an iPod under Windows is possible but it is very frustrating when it does not work, when Windows cannot see the iPod

 

when it is plugged in.  The solution to this problem also solves the problem of a USB flash drive or hard disk not being recognised.  First create a restore point or back up your Registry and secondly be aware that it may upset other software particularly CD recording programs and that these will need to be reinstalled.  Then start the registry editor with START | RUN and type regedit and press Enter.  Navigate to the following keys and delete them, these keys are called the UpperFilters and LowerFilters Registry values. HKEY_LOCAL_MACHINE\system\CurrentControlSet\Control\Class\{4D36E980-E325-11CE-BFC1-08002BE10318}     HKEY_LOCAL_MACHINE\system\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}

Restart the system and everything should be fine.  In the event of it not working use system restore or restore the registry.

 

COM file error

After recovery from a virus it was found to be impossible to run any file with a .com extension, what are the options.  After recovering from a serious problem like this and with the PC in running order probably the best option is to copy off all data, collect together installation disks, license number and passwords and then reformat the hard drive.  PCs that are several years old can get a good boost in performance by a reinstallation, clearing out old junk and not installing software no longer used.

Recovery is however possible but you will need access to a similar system in working order to compare registry entries.  First boot up in Safe Mode by pressing F8 when instructed or if this fails by tapping the F8 key whilst the PC is booting, this should bring up the Safe Mode selection screen.  When in Safe Mode click Start | Run and type command /c copy C:\windows\regedit.exe regedit.com to back up the registry.  Open the registry by typing regedit in the box.  Compare keys

HKEY_CLASSES_ROOT\.com   \comfile  and \.com\persistentHandler  with the other system and make any modifications necessary by right clicking the item selecting Modify and making changes in the Edit String dialog box under Value Data.  If this fails to correct the problem compare the CLSID value under HKEY_CLASSES_ROOT\.com\PersistentHandler with the value in HKEY_CLASSES_ROOT\CLSID\ on your system which should be {098f2470-bae0-11cd-b579-08002b30bfeb}

 

On-Screen Keyboard

If your keyboard dies what do you do?  Windows XP offers a rescue utility, the On Screen Keyboard was originally designed for users with disabilities and can be operated with a mouse. It is a bit slow but it works.  You can launch the On Screen Keyboard by clicking on the Start button, then on Run and typing OSK and hitting Enter. You need a working keyboard to do that, but you can create a desktop shortcut first, and your mouse will get you out of trouble. Right-click on any part of the Desktop, then on New, then on Shortcut. Type OSK and click the Next button twice.

 

No server

Most home networks do not have a server, they are peer-to-peer.  You share a folders and set permissions to copy files between PCs.  This appears to present a problem when in trying to set a share you get an error message about the server service not running.  This is the usual problem of uninformative error messages, what it is really saying is that the Server service file srvsvc.dll is missing or corrupt.  Grab your XP installation disk put it into the CD drive whilst holding down Shift to stop it starting an install.  Go to Start | Run and type cmd to open a command window, type cd\ and hit Enter the effect of which is to give you a whole free line to type on, and then type (where x is your CD) expand x:\i386\srvsvc.dl_ C:\windows\system32\srvsvc.dll ensuring you have a space between .dl_ and C:\windows. On completion restart the PC.

 

Cheap Vista

Microsoft has apparently given the upgrade version of Vista the ability to install on an empty hard drive.  Previous Windows versions only need to check you have a Windows install CD, this version does not accept a CD, it checks the hard drive for an installation. This involves installing twice, the first installation will not activate but second installation over the top can be activated.  See the link for further information.

http://windowssecrets.com/comp/070201#story1

 

Search for help

Jyve is a company making plug-ins for the Skype peer-to-peer Internet telephony network. Recently, it launched a new "ask engine" search site that links users directly with experts offering to answer questions. It offers live chat, an instant message, or a phone call from someone with expertise in the matter of interest. Users can get  advice and tips on virtually any topic.  When a user types in a question, notices are sent to the desktops of logged-in members who have registered as experts in the questioner's field of enquiry. Members then can chat live on the site or have one-on-one phone conversations about their query.  See the link for more info.

http://short.zen.co.uk/?id=729

 

Warning

Under Windows Vista it is possible to format memory sticks and memory cards with the NTFS file system.  This is fine for Vista but if you try reading on an XP system when it comes time to remove it you are bombarded with messages of doom concerning unreadable files.   It needs a restart of the XP machine to able to read the card again.  If instead you right click the drive letter in windows Explorer and select Eject then you will be fine.

 

IE7

The controversy still rages about Internet Explorer.  It is a good thing for some people because of the extra security and bad for others because it can sometimes slow or disable other programs and hardware, probably due to the extra security.  The one consensus is that the uninstall works and restores any lost functionality as well as IE6.