Hardware Tips

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To Critical Problems

 

 

 

 

 

 

Motherboards & their Components

 

 

Motherboards - Types - CPU Slots SS7, S370,Slot1, Slot 2, SlotA

 

 

CPU Speed and Power Ratings.

Hard Drive(s)

 

Motherboard Power Connections.

 

Memory

Screen Display Cards/other devices

 

Fax/Modem Tips

 

Network Cards

Scanners

 

Sound Cards Intermittent sound/video quality.

 

 

 

 

 

 

 

Motherboards - Types

One of the fastest technologically changing components, so much so, it's difficult to keep this info up-to-date, but basically at the moment these come in various standards:

ATX motherboards have an external PS2 Mouse port in addition to the 2 serial ports also present on AT boards. ATX also has an external USB connector where this is usually internal to the AT board.

In appearance, the ATX is also larger and thus requires an ATX case to accommodate the extra size and the additional external port/ USB connector.

 

ATX boards are designed for a specific CPU (processor) and have the one of the following sockets/slots for them:

 

Boards also come in a capability range

VX, HT, TX and LX

Without going into the differences it can be said that prices rise as follows

VX, then HT, then TX, then LX

BX

Then higher grade boards for:

Dual Processor (2 processor board)

Dual / SCSI (2 processor board with SCSI interface)

Dual / SCSI / Lan (2 processor board with SCSI and Local Area Network interfaces)

 

One thing to note is the difference between LX/HX..and TX/ATX.

The AT TX and ATX have programs to configure the board, these are:

  1. Bridges between various motherboard components and power management.

For Windows95, this is usually configured by a SETUP program on CD or a floppy disk, run from Windows, but be careful to use the Windows95 version on the floppy/CD as there may be different folders containing other Setups e.g: Win3.1, etc.

Windows98 and onwards, detects and installs the bridges automatically, in this case you cam miss 2. Under.

  1. PCI Bridge

Usually an Inf file e.g: Inf.exe and usually run from Windows.

If one or both of these are NOT used on a TX or ATX board then in Control Panel, System, Device Manger, yellow question-mark icons will appear under the Other Devices section. The PC will still work in Windows but NOT efficiently and future problems may develop unless the motherboard components/PCI Bridge are configured - once configured no entries should appear in the Other Devices section.

Note: That Windows98 may detect and configure the PCI bridge automatically.

 

  1. AGP (Advance Graphic Port) support

Most ATX boards have an AGP slot for AGP VGA/graphic accelerator cards.

On many boards this capability cannot be evoked unless the vxd drivers on the CD provided are installed.

 

 

 

 

Installing an AT motherboard - Motherboard Power Connections.

On AT Cases, the two power cables from the Power Unit to the motherboard should always be arranged so that the black cables on one connector are opposite the black cables on the second connector:

If you are installing an AT motherboard and you do not match black to black then it is almost certain that you will blow the motherboard - an expensive mistake.

If you are installing a new ATX motherboard then there is no chance of this occurring because the two connectors are combined into one connector which has a clip on one side ensuring it can only fit the correct way.

 

 

 

 

Installing a new motherboard - CPU Speed and Power Ratings.

Refer to your motherboard manual provided when you bought the board. If you have no manual - never attampt to guess jumper settings or other configurations, refer back to the source or manufacturer for the correct manual. Board configuration can often be found on the Internet art the manufacturer's site.

 

CPU Power Rating: This is usually indicted on the CPU chip eg: 2.2, 3.3v or 2.8v, set jumpers for this voltage, according to manual.

 

CPU Base/Frequency - refer to the manual for jumper settings

The Base Clock is the base speed. E.g: 100

The Frequency is a multiplier. E.g: 4

Or for an older board/processor:

Base: 66

Multiplier: 2.5

The result of Base x Frequency (multiplier) should equal the Pentium speed e.g: with the above examples this will be: 400 for an AMD400 or Pentium2 400mhz processor, or 166 for a Pentium 166Mhz CPU.

It is possible to run a CPU under speed, but nearly always fatal (without extra fans) to set it for a higher speed than it is designed for (called 'over-clocking').

A Note about matching the processor base and motherboard speed.

Most new motherboards are designed to run at 100mhz or more, and so is the DIMM memory which can be attached. The best processor/board match to suit this, is one with a base of 100Mhz (300,350,400,450) as these can be produced by using multipliers of 3, 3.5,4 and 4.5.

Placing a 266, 366..etc processor on a new board will mean that the motherboard must be reduced to 66Mhz for the multiplier x base to match these speeds, a poor trade off when the board can run at 100Mhz.

 

 

 

Memory

SIMMS (Single-in-line-memory-modules)

On a 386 PC - arranged in banks

On a 486 PC - could be mixed.

On a Pentium - arranged in banks.

A Bank is usually two slots, thus if you have four slots for the memory:

Slots 1 & 2 - Bank 0

Slots 2 & 3 - Bank 1

You must use the same type of memory in a bank e.g: Slot 1 - 16MG 60ns, Slot 2 - 16MB 60ns.

 

DIMMS (Dual-in-line-memory-modules)

These can come in 16MB, 32MB, 64MB..etc.

They are not banked so that you can have different memory in each slot.

They are fast using 32bit Motherboard/CPU access.

In most cases DIMMS cannot be used with SIMMS present.

Refer to motherboard manual for maximum memory the board can take.

Note that the current DIMM chips are PCI SDRAM and different from the original DIMMs. The clip cut out in much higher on the newer DIMM and thus will not fit/or run, on older motherboards.

 

 

Hard Drive(s)

Connections | Detecting HDD | Detection Problems - Ontrack | Disk Thrashing

Most Hard Drives are IDE * and connect directly to the motherboard via IDE 1 and IDE 2 (or 0 and 1) sets of pins.

* SCSI drives have a slightly better performance but cost more. These drives are not detected by the BIOS setup and unlike IDE are not connected directly to the motherboard but to a SCSI interface card. This card also has the capability of giving up to 8 ports but the card does take up a valuable slot on your motherboard. The cost of the drives & cards set against the now vastly improved IDE Drive and IDE lower prices has made the IDE the most popular drive.

Pin 1 on IDE 1 or IDE 2 must match with the red side of the cable to the drive. Many boards have a surround on the IDE pins so that you can only place them the correct way. (see diagram below).

Each IDE set of pins can usually accommodate 2 drives, either Hard Drive + Hard Drive or Hard Drive + IDE CDRom.

If you have more than one drive on a set of pins, then on the dual cable, the Master (primary for IDE 0 or1, secondary for IDE 1 or2) must use the first connector on the cable from the mother board.

 

Note: On Floppy Disk cables if two drives are attached then the opposite occurs, the A Drive will be the last connector from the motherboard.

Master/Slave configurations:

Pins on the hard drive determine if the Hard Drive is a master or a slave (a second drive controlled through the master). On most drives one can be set as a master, the other as a slave, but some drives need a 'master - slave present' setting, Modern Hard Drives have pin-out settings on the drive. If you have no leaflet or manual for the drive and settings are not displayed, then use the Internet to get the settings:

 

Internet Sources for HDD Info:

For Conner or Seagate drives: http://www.seagate.com

For other drives try the manufacturer's name followed by .com e.g: Quantum - http://www.quantum.com

Once on line look for products, or technical support...until finally select the drive number display on your drive and download, print or view the diagrams and tech info.

 

Hard Drive power connectors:

Hard drive power connectors on an AT case from the power supply to the drive are the larger connectors (the small connectors are for the floppy drive). The connectors are keyed so that they can only fit one way. Should the key be damaged or worn down, then connection the wrong way round will immediately destroy the hard drive (if you have a damaged connector - generally speaking the red wire on the connector should be opposite the red side of the IDE cable). ATX case power units have these 2 connectors combined and the combined connector can only fit one way.

back to Hard Drive submenu

 

 

Detecting & Setup-up of the Hard Drive for Win95/98:

Specifications are needed by the BIOS (Basic Input Output System) in order that a Hard Drive is recognised by the motherboard. Fortunately from the 486 onwards, the BIOS has an auto-detect function.

As soon as the PC is powered up a Power On Self Test (POST) occurs and just after memory is detected and counted, you will be given an opportunity to enter SETUP, usually by pressing the Delete key, of F10, or Enter. (on older Amstrads it was Alt + S, on others it may be any combination e.g: Alt+Insert...etc).

Once in setup use the Auto-detect which will detect the master and slave (if present) and give the drive details: Drive Type, No of Cylinders, No of Heads, No of Tracks per Sector, Size..etc.

If you don't have an autodetect, or your system is not capable of detecting the drive, you can type in the relevant data - if you don't have this get it from the Internet. (see Internet Sources above).

 

Ontrack

If your autodetect can detect other drives but cannot detect a particular drive, it may be that the HDD is faulty. However before assuming this, try a separate detection process, not by the BIOS but by a third party detection program such as Ontrack Ontrack is a Disk Management program which can detect and then configure the hard drive for you. Each HDD manufacturer may have their own version.

Seagate drives often come with a CD Rom with Ontrack on it, but you can download it from their website: http://www.seagate.com. Fujitsu also have their version which can be found at: http://www.ontrack.com/fujitsu/ Download and use Ontrack as per instructions given, to detect and configure your drive - If Ontrack can't detect it either, than the drive is faulty.

back to Hard Drive submenu

 

Once the drive(s) is/are set, then in the basic settings, ensure that the floppy is 1.45MB, and place your Start-up diskette ( Critical Problems Start-up Disk ) into the A Drive and finally use Exit and Save the Settings.

Next Win98 users can have their drive preparaed and Windows Set up in one operation by using the method below, OR Win95 user click <here>

WINDOWS98

Windows98 will boot from the CDRom and FDISK and format a new hard drive, then after reboot it will bring in an Oak Technology CDRom driver, . To use this facility, set the boot up sequence in your BIOS Setup to 'CDRom' as the first device in the string. After Windows98 is installed fully don't forget to put the setting back to A,C,CDRom.

WINDOWS95 ver 1 ONLY

The PC will start Win95 from the Start-up disk and return to DOS (DOS 7). At the A:> prompt type Fdisk. In Fdisk create a Primary Partition at a point when creating this you will be asked to create a Large Partition (Win95 ver 1) and Large Drive capabilities (Win95 Ver 2, or Win95 Ver 4.00 B), repond yes to this question and then complete Fdisk.

 

After re-booting the PC (with the floppy disk still in the A Drive) you next Format the drive, this is usually be using the command Format c:/s (where the drive will be the one having the Windows system on it), or Format c: (where the drive will be a secondary master or slave to the Win95 drive).

Once formatting is completed give a volume name e.g: Hdd01, or Hdd02 - this will appear in Window's95 My Computer window, so a simple short name like the above is preferable. Remove the diskette and reboot.

The next stage before you can install Windows from a CD is to install or setup the CD Rom Drive. If you don't have a setup disk, get the CD drive no. And get the driver from the manufactuer's web site on the internet. If you can't find the manufacture, try http://www.panasonic.com

On many CD Setups you may need to copy Mscdex.exe from your Start-up disk or other source, to the root directory (copy mscdex.exe c:\).

After re-booting you should have your CD Drive specified (usually D Drive), change to the drive (D:), place the Win95 CD into the CDRom Drive and type: setup

If you get a message that Scandisk cannot be run, then providing the drive formatted correctly then continue.

back to Hard Drive submenu

 

 

Screen Cards & other Devices

Screen Cards:

On standard or custom PCs, these are usually:

ISA cards - 486 PCs - fit into a black slot

PCI cards - Early pentiums - fit into a white slot

AGP cards - Later Socket7, 370 or Pentium 11/111 boards - fit into a brown slot

 

Tip: If the PC sounds a series (usually 3) of long beeps when powering up, it is likely that the screen card as come slightly out of it's slot (usually at one side). Note this can happen on some AT boards when the screen data cable (3 rows of pins) has detached from the VGA card.

Tip: If the PC powers up to a black or green screen, the card is almost out at both ends.

 On factory built/Store sold PCs, these are usually not cards but the relevent VGA chips welded to the motherboard - unfortunately if this is the case, to upgrade the VGA you must replace the whole motherboard.

Common Video Card Problems:

There could be several reasons for this:

    1. The card is not seated properly in it's slot. With the PC turned off, remove and reinstall the card into it's slot, restart the PC. Note on PCI cards, if you place the card back into a different white PCI slot, then the PC may well need to re-detect the card and install the driver again.
    2. It is possible that other devices with problems can indirectly effect the video card. This is possible when you consider that a video card is a multimedia device and to Windows, a modern fax/modem is a also multimedia device (it has MMX technology, sound output..etc) - and obviously a sound card is also a multimedia device.

An incompatible sound card could for instance confuse Windows enough to cause the system to mis-detect the video card e.g:

An Intel i740 AGP card could be detected as a Chips Technology video card, which after being detected would probably work - but could result in speckling or breaking up of text.

The key here is to look further afield than the video card, especially if it shows no conflicts and reports it is working correctly in the Device Manager's, Screen Adapter, Properties general tab (Device Manager is available via the Control Panel, System icon.)

    1. The video RAM on the chip may be faulty and the card will need replacing by your supplier.

 

 

This may be due to software corruption or settings changes made by yourself:

    1. Use Start, Settings, Control Panel, System Device Manager, Display adapter. If no yellow conflict mark is present then the device is working correctly (See 2. below for further action).

If you are showing more than one device both with conflict marks then remove the adapter (select the device and click the Remove button) which is not correctly named as your adapter, or if the 2 adapters are both named as the correct adapter, then remove the first.

If there is only one device with a conflict mark, use the Properties button, Resources tab to set the device back to automatic settings or to a different basic configuration which shows no conflicts with other devices.

    1. If there are no conflicts marks and the device shows as working correctly when the Properties button is clicked, then it is likely that the virtual driver or the routine which handles that driver is corrupted.
    2. You can check this out by using a right-click on a blank area of the Desktop, then left click Properties, then Settings (or Start, Control Panel, Display, Settings).

Try changing the colours up to the original high setting. Most cards today will allow the change without re-starting (this is the Advanced button, General section). If the PC will not allow ' no re-start and/or the colours remain as 16 colours after re-start, then it is likely that the software is corrupted.

In this case, remove the device (In Control Panel, System Device Manager: select the adapter name and click the Remove button), then restart the PC. Windows98 will re-locate and install the original driver and the colours may increase back to 256 colours. Reset the colour settings back up to high colour and re-start - the problem should now be fixed and the screen display back to normal.

 

Other Cards:

There are thousands of other types of cards, most still fit in the ISA slots (long black slots), but increasingly, screen, network and sounds cards come in the PCI version.

Sound Cards

A recent problem emerges in the use of sound with video use. If video and sound will not work synchronously giving interrupted sound and video then it is likely that the sound card is not accepting FULL DUPLEX. In this case you must upgrade your sound card. If you have bad quality when using Microsoft Netmeeting or other audio/video Internet/local services e.g: Vdophone, then check your settings for Full Duplex.

General Fitting Tips:

Tip: Always make sure that all static from your hands has been removed before handling cards. Use an anti-static wrist band or clean your hands and touch them to the running tap (to earth static away) and touch the case cover to remove any lingering static.

Tip: Before closing a case, always make sure the card is firmly seated and the holding screw is in as tight as possible (a turn past hand-tight) - don't overtighted as you may destroy the screw thread/head and have terrible trouble if ever you want to remove it - a torqued screwdriver is best for tightening).

A badly fitted card can cause windows to re-allocate resources causing problems/conflicts which you then have to resolve - make sure the card is fitted properly and safe all this trouble.